Privacy Policy

INTRODUCTION

At CandySwag, we value and respect your (registered members, gift recipients and users) privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.candyswag.com, mobile website or any media channel connected to our website. We at CandySwag are committed to your privacy and security. CandySwag will not collect, use or disclose your personal information other than in compliance with the Policy.

Personal information collected when you visit our website, inquiries through email, text and other electronic messages between you and our website, when you interact with our advertising and applications on third-party websites and services, while placing orders, contacting us via chat, telephone and email. This policy is applicable for the information we collect and to information we may collect from third party databases and/or marketing partners. If you do not agree with the terms of this privacy policy and our practices, please do not access this website. You agree to this privacy policy by providing personal information to use and accessing our website.

By accepting our terms and conditions, you accept the terms of this privacy policy as this is incorporated by reference into our terms and conditions. Therefore, this accounts for a legal agreement between you and the company. Our privacy policy is part of the terms and conditions which administers your use of our site and is available in CandySwag.com and the service.

UPDATES TO OUR PRIVACY POLICY

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site, you are responsible for regularly reviewing the Policy and any changes thereto.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the site after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site or our mobile website, or when you choose to participate in various activities related to the site and our mobile website, such as online chat and message boards. While placing an order information like items purchased, personalized note, special instructions, date and time of order, subtotal and total. We may automatically collect and store certain information about you and the activity you engaged in. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of our Site and our mobile website.

Survey Data
Information like name, email address and contact information may be requested during our surveys. We conduct periodical surveys to constantly provide better user experience for you.

Derivative Data
Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site. If you are using our mobile website, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.

Financial Data
Financial information, such as data related to your payment method (example valid credit card number, card brand, expiration date) that we may collect when you purchase, order, refund, or request information about our services from the site or our mobile website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor Stripe and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Facebook Permissions
The site and our mobile website may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

Data From Social Networks
User information from social networking sites, such as (Facebook, Instagram, Pinterest, Twitter, LinkedIn), including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.

Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the site permission to access this information.

Mobile Website Information
If you connect using our mobile website:

  • Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile website, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s [bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Data. We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
  • Push Notifications. We may request to send you push notifications regarding your account or the website. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site or our mobile website to:

  • Administer sweepstakes, promotions, and contests.
  • Assist law enforcement and respond to decree.
  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the site and our mobile website to you.
  • Email you regarding your account or order.
  • Enable user-to-user communications.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the site and our mobile website.
  • Generate a personal profile about you to make future visits to the site and our mobile website more personalized.
  • Increase the efficiency and operation of the site and our mobile website.
  • Monitor and analyze usage and trends to improve your experience with the site and our mobile website.
  • Notify you of updates to the site and our mobile website.
  • Offer new products, services or recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the site and our mobile website.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.
  • Solicit support for the site and our mobile website.

We also use information collected from the site to measure interest in the various areas of the site, to ensure that links on the site facilitate easy navigation and to help make the site more interesting and informative. Except as described in the Policy, any personal information that we disclose to third parties is done in the aggregate on a non-personally identifiable basis and is used primarily to identify demographic data regarding our customers.

You acknowledge and agree that CandySwag shall also have the right to incorporate, use and reproduce any text, image, video, audio, or any information, content or other materials you provide through the site by e-mail or post through CandySwag social networking websites and web pages such as Facebook, Pinterest, Instagram, Twitter, LinkedIn or YouTube, in whole or in part, in connection with the marketing and promotion of CandySwag business.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, logistic services and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Online Postings

When you post comments, contributions or other content to our social media sites, your posts may be viewed by all public and may be publicly distributed outside the site and our mobile website in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the site or our mobile website. These companies may use information about your visits to the site and our mobile website and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

Social Media Contacts

If you connect to the site or our mobile website through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

Cookies and Web Beacons

Cookies are small data files that a website stores on your computer’s hard drive or in random access memory when you are viewing the site. They keep a record of your preferences making your subsequent visits to the website more efficient. In certain cases, this information is only kept during the session and is deleted when you close your browser. In other cases, the information is stored on your hard drive and, upon your next visit to the site, the cookies are used to recall such information. Cookies may store a variety of information, including, a unique user ID that can be used to track the pages of the site you have visited and the number of times that you view a particular page or other item on the site, login or registration information, your preferences and your purchase history, where available.

No personal information is transmitted via cookies. Cookies, by themselves, cannot be used to reveal or discover the identity of the individual user; your acceptance of our cookies will not compromise your anonymity while using the site.

We use cookies in order to improve the online experience of users of the site. Your cookies help us keep track of your interests and, if you are a registered customer, your cookies allow us to recognize you when you return to the site. If you register on the site, your cookies also help us to monitor and maintain information about your use of the site. If you have not registered with us, your cookies may be used in order to monitor and maintain non-personally identifiable information about your use of the site.

The use of cookies is a common practice adopted by most major websites to better serve their clients. Most internet browsers are designed to accept cookies, but they can be easily modified to warn you each time a cookie is being sent or to block all cookies. This is done through your browser settings; see your browser's help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the site’s functions will not be available, and you will lose some of the benefits of the site as, amongst other things, we will not recognize you as a past visitor or a registered user.

Composite tracking information generated by cookies may be shared with third parties for the purpose of documenting site activity, traffic accounting, content analysis and other trends. Statistical information is not linked to any personal information and cannot identify any individual user of the site.

“Web beacons”, also sometimes called “pixel tags”, are small strings of code placed on a Web page or in an e-mail message for the purpose of transferring data.

We and the online marketing company or companies that we use to help manage our Internet business and communications employ cookies and Web beacons placed on the site’s pages to deliver our ads, to measure the effectiveness of our advertising, including our e-mail promotions, and to learn how visitors use the site. The ad-serving technology uses non-personal information about your visits to the site and the sites upon which we advertise to serve our ads to you. In the course of delivering our advertisements, a unique third-party cookie may be placed on or recognized by your browser. The Web beacons used in conjunction with this third-party ad cookie enable our ad server to recognize a browser’s cookie when a browser visits the site and to learn which banner ads bring visitors to the site. As previously mentioned, your internet browser can, through the settings, be set up to warn you each time a cookie is being sent, to block all cookies or to disable cookies completely.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the site and our mobile website, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Website Analytics

We may also partner with selected third-party vendors such as Google Analytics, Hotjar, Microsoft Clarity, Facebook Pixel and others to allow tracking technologies and remarketing services on the site and our mobile website through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the site and our mobile website , determine the popularity of certain content and better understand online activity. By accessing the site, our mobile website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

CandySwag website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the site or our mobile website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site or our mobile application.

SECURITY OF YOUR INFORMATION

We take great care in trying to maintain the security of personal information we have collected. We have adopted physical and technological processes and procedures to protect the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every CandySwag employee, mandatary or agent must abide by the Policy.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

Kindly note you must be 18 years or older and the age of majority in your place of residence to use, subscribe or register as a member (or 21 years or older in the event you place a request for transmission of an order for a product containing alcohol). The service is a general audience site and we do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data, we have collected from children under age 13, please contact us using the contact information provided below.

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below
  • Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

    Emails and Communications

    If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

    • Noting your preferences at the time you register your account with the site or our mobile website
    • Contacting us using the contact information provided below

    If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

    CALIFORNIA PRIVACY RIGHTS

    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

    CONTACT US

    If you have questions or comments about this Privacy Policy, please contact us at: hello@candyswag.com

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